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nx Messaging Gateway

The nx Messaging Gateway is a software platform that can be deployed on industry standard hardware to interconnect between multiple different messaging platforms to act as a single point of service control for interactions with subscribers over multiple channels.

 

 The main features supported by the Messaging Gateway are:

 

·         Support for SMS/VOLTE/Data via LTE/3GPP network.

 

·         Supports all major messaging applications for two way interactions.

 

·         GUI based service logic builder for creating messaging rulesets.

 

·         Real time management and statistics view for all messaging.

 

·         Single dialog management for multiple interactions.

 

·         Interface via MAP, SMPP, REST API’s, HTTP, SNMP, SMTP, XMPP.

 

·         Premise, cloud-based or mixed deployment.

 

·         Deployed in Highly Available hardware clusters with full state replication to allow for call continuity in failure or managed shutdown. support for mutihoming and failover.

 

·         Integration with any NMS that uses SNMP for performance monitoring  and alarming.

 

·         Integrates with the Bulk Campaign platform to manage both interactions and campaigns in a single place.

 

·         Supports Natural Language processing for all user interactions in a wide variety of languages.

 

·         Pre-integrated with all leading social media. The architecture can easily be extended to integrate with more social media in future. (Refer section 1.6 for the list of currently pre-integrated messengers).

 

·         Templated interaction design and management.

 

·         Integrates with Location Services to manage delivery of messaging based on activity and location.

 

·         Elastic search reports and customizable dashboards for real time and historical reporting.